Per-user monthly billing · No long-term contracts

The Technology
Partner Program

Three tiers of managed IT & cybersecurity — built to grow with your business. Pick the level of partnership that fits where you are today.

US-Based Support Team

No offshore call centers

85% First-Touch Resolution

Issues solved on first contact

White-Glove Experience

Every client, every time

CHOOSE YOUR PLAN

Full Plan Comparison

✓ Included · Hourly Available at hourly rate · Discounted Available at discounted rate · — Not included

SERVICE	CORE Essential Protection	Most Popular ADVANCED Enhanced Partnership	PREMIUM Full IT Department
SUPPORT
Rapid Response Ticketing System	✓	✓	✓
Custom Support Application	✓	✓	✓
Remote Support	✓	✓	✓
Onsite Support	Hourly	✓	✓
After Hours Onsite Support	Hourly	Discounted	✓
SECURITY
24x7x365 System Monitoring	✓	✓	✓
Microsoft & 3rd Party App Update Management	✓	✓	✓
Endpoint Detection & Remediation (Anti-virus+)	✓	✓	✓
Web Filter	✓	✓	✓
Spam Filter — Guardian Email Security	✓	✓	✓
SecureWatch 24x7x365 Network Event Monitor	Hourly	Discounted	✓
MANAGEMENT
Vendor Management & Purchasing	✓	✓	✓
IT Documentation	✓	✓	✓
Monthly Executive Report	✓	✓	✓
Asset & Inventory Management Report	✓	✓	✓
IT Budget Preparation	Hourly	Discounted	✓
Technology Business Review Meeting	Annually	Bi-Annually	Quarterly
TRAINING
Security Awareness Training	✓	✓	✓
End User Training Program	Hourly	✓	✓
Technology Adoption Session	Hourly	Discounted	✓
ADDITIONAL SERVICES AVAILABLE THROUGH PARTNERS
Backup, Disaster Recovery & Business Continuity	Available as an add-on across all plans
Business Internet, Failover Internet & Phone/VoIP	Available as an add-on across all plans
IT Strategy & Business Advisory Packages	Available as an add-on across all plans
Security Camera Installation & Network Wiring	Available as an add-on across all plans
Vulnerability Scan / Penetration Test	Available as an add-on across all plans
Simulated Phishing Attack	Available as an add-on across all plans

Per-User Monthly Billing

Simple, predictable pricing that scales with your headcount. Per-device pricing also available.

Volume Pricing Available

Organizations with 250+ users qualify for volume discounts. Contact us to discuss.

HOW IT WORKS

We Learn Your Business

We start by understanding your goals, workflows, and growth plans — not just your hardware.

We Build a Technology Roadmap

We create a strategic IT plan aligned with your business direction — so you're never caught off guard.

We Stay Ahead of Problems

Our 24x7 SOC and Network Team monitor and resolve issues proactively — before they slow down your team.

We’ll walk you through the options in a free, no-pressure technology assessment.